A) Once your purchase is complete we will send you the login information
the default is User: admin Password:
admin. We encourage you to change it
immediately.
Q) After I get signed
in what do I do to get the game going?
A) Click
"Game Options" from the menu. This will
bring you to the page where you enter in
your gift details. First, decide on how many
people you believe will play in your
designated game period. Then, decide how
many prizes of each you want to give away.
Enter in a small description of that prize
(20 characters or less). Then in the box is
what will show up in the email. Type a more
in depth description of the prize and any
other details that might be important to
that prize. (I.E. date of expiration) After
you have entered in all the prizes, click
"Save and Start New Game".
Q) What do I do if I only want to give away
three prizes: 1st, 2nd & 3rd?
A)
Simple, just uncheck the boxes next to the
prizes you don't need.
Q) How do I get the emails from the people
that have played my game?
A) Click
"Export" from the menu. This brings you to a
page that will show you the list of names
and email addresses. Click on either "Export
to Email" or "Download".
Q) What would I used import for?
A) The
import page is used for both the bar coding
Wheel and the Validation Wheel of the Winning Prize Wheel.
The Validation Wheel
requires you upload a single column
.CSV file with the same amount of codes as
the number of players you plan on having
spin.
The Bar Code Wheel
requires you to upload a 6 column
.CSV with the appropriate number of codes in
each column. Column A is grand and so on.
The total is the same number of codes as the
number of players you plan on having spin.
Q) What happens if I restart the game on
accident?
A) That
would be unfortunate, however all the player
data can be found under the Exports Tab,
then click on Manage Exports.
Q) When I make changes on something inside
the admin side, are those changes
automatically update or does it take some
time to update?
A) All
changes are automatically updated as soon as
you hit the save button.
Q) After the game is done and I restart
another game, do I lose all those emails
from the past game(s)?
A) No,
when you are in "Export" there's two tabs,
one reads "current" and the other reads
"manage exports". When you start a new game
and want to see that last games emails, just
click on the "manage exports" tab and they
will all be there with the date that it was
saved on.
Q) Once I have the game started, can I go
back and change the probability or change
the amounts of prizes that I'm giving away?
A) No,
once the game is started you can only change
what the description or the emails say. If
you change the probability or number of
prizes, you'll have to start a new
game.
Q) What's the point of "Logging IP
Addresses"?
A) If
you have the "Logging IP Addresses" checked,
it will only allow people to come in from
that IP address once. If they try to play
again, then it will tell them that they have
already played. If you have the checkbox
unchecked, then people can play as many
times as they want. Note: Due to the nature
of IP address technology this is not a
perfect system.
Q) I get a mqsql error
when adding text to the email field.
A) Known reason is: do not use an apostrophe
Example: It's Needs to be "it is"
Q) Is it possible to
increase the amount of characters allowed
for each prize field?
A) Yes. It requires both the wheel and the
admin page to be customized.
Additional customization costs will apply.
Instant Win Prize Wheel Marketing
Examples
Below are our most popular Prize Wheels. Our Prize Wheels are very
versatile and capable of 1000's of promotions. Please contact us for a Prize
Wheel to suit your instant win promotion.
Our Optional Facebook App allows
people to post to all their friends
Wall after they Spin!
Click here for more information
Example:
Please call
or 
